Connect26 Conversations: Real Problems, Real Results

Published on August 10, 2026

Emergency response agencies are under constant pressure to do more with limited time and resources. Whether responding to incidents, managing compliance requirements, supporting investigations, or overseeing billing and reporting processes, operational efficiency is critical to delivering effective service and maintaining organizational performance. In this Connect26 Conversations video, public safety leaders share how they’re using ImageTrend […]

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Connect26 Conversations: AI in Emergency Response

August 10, 2026
Artificial intelligence is rapidly moving from theory to practice in emergency response, helping agencies find new ways to improve efficiency, reduce administrative burden, and make better use of their data. As call volumes grow and staffing challenges persist, many EMS organizations are exploring how AI can support crews and leaders without adding complexity to their […]The post Connect26 Convers

Dispatch Smarter: Linking MPDS Determinants to Real-World EMS Outcomes

August 11, 2026
Webinar Description Emergency Medical Dispatch (EMD) systems utilizing the Medical Priority Dispatch System (MPDS) provide structured protocols to triage 9-1-1 calls and recommend EMS response levels. Dispatch recommendations may not align with realities of complex EMS systems with tiered responses, mixed transport resources, and varying clinician levels. Historically, EMS systems adjust individua