Learning Services

Published on June 25, 2026

Live, Expert‑Led Training—Tailored to Your Agency Get Started Faster with Learning Designed for You ImageTrend provides customized, instructor‑led learning opportunities to help agencies get up and running faster, reduce friction during go‑live, and maximize the value of their ImageTrend solution. Delivered on site or via webinar, ImageTrend’s learning services team provides hands‑on training—focused on real […]

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60% of 911 Calls Are Low Acuity: What EMS Agencies Can Do Next

June 24, 2026
EMS agencies are being asked to do more with the same—or fewer—resources.  Call volumes continue to rise. Patient needs are becoming more complex. Staffing challenges remain a persistent concern. Yet one of the most important insights emerging from national EMS data isn’t just about volume. It’s about the type of calls coming in.  According to the ImageTrend 2026 EMS Insights Report, nearly 60% of